Customer Support
We work hard to provide our customers with the most technologically advanced products
and services possible. We believe, however, that the greatest of these do not serve our customers well unless they are accompanied by solid commitment and the best support available.
and services possible. We believe, however, that the greatest of these do not serve our customers well unless they are accompanied by solid commitment and the best support available.
UniPay is an advanced technology which will give you and your customers a superior method of paying and collecting payments electronically. We realize that as you become acquainted with the many capabilities offered by UniPay, you may have questions and may appreciate 'hands on' support and personal attention.
Our response to inquiries to our customer support group is immediate, and if resolution will take
additional time, the action plan and timeline is outlined with the customer. Our goal is to provide our
customers with the best service possible.
additional time, the action plan and timeline is outlined with the customer. Our goal is to provide our
customers with the best service possible.
Your comments and questions are important to us.
For general inquiries you can contact us using the form below. Please use the contact information to the right to contact us for service support.
E-mails are received at our main office in Whitinsville, MA, Monday through Friday, 8:30 a.m. to 5:00 p.m. Our goal is to respond to your request within 24 hours of receipt (except for weekends and holidays).
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Important: For security reasons, this form should not be used to send sensitive customer information, such as your account number. In most cases, your name and town should be sufficient, however, please leave a telephone number in your message so that we can contact you for further information.
Thank you for your submission!
We will be in touch with you soon.